Common repairs using remote support include e-mail issues, registry repair, device driver issues, Windows security updates, viruses and spyware removal, and other software-specific problems. Because using remote support allows for “on the spot” problem solving, the downtime of the computer is significantly decreased. Another advantage of using remote support is reduced travel times and supports costs. If you’re in Vernon and getting a “Windows update error” we can help you remotely without needing to travel for an hour. And no longer will you need unplug and haul your computer around to get help! Just leave it in your office and we’ll do the heavy lifting!
Although remote support is generally used for software support and can’t “repair” hardware issues, it can often be used to diagnose faulty hardware components such as the motherboard or ram. The actual physical repair would have to be done in-person.
For questions as to whether this type of support can be used to resolve your computer issues, or to request remote support contact our service department at service@northerncomputer.ca or 250-762-7753.
- Andrea P, Service Coordinator
Northern Computer - Your Trusted Partner
#1 - 495 Banks Road Kelowna, BC V1X 6A2
Phone: 250.762.7753 Fax: 250.861.1861 Toll-Free: 1.877.257.2896
Email: sales@northerncomputer.ca or service@northerncomputer.ca
Web: http://www.northerncomputer.ca
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