Managing Conversations in Outlook

How often do you search for an email that you sent or for an email that someone had replied back to? I often reference past emails to confirm information that was exchanged and spend too much time looking for “the one I want”. Well Outlook has a tool to make searching a whole lot simpler. This is called grouping conversations and it organizes email threads by subject. 

Below is an example of how email messages look when Outlook’s “Show as Conversations” option is selected. In this example, Outlook has grouped the thread of emails that share the same subject line. Here, you can see that there are 6 emails that share the subject “Future Business Plans”. A conversation can be expanded by clicking on the arrow on the message header.

Even sent items will appear and items that you have filed away into folders. As shown in the example below, the items in Italics are from folders. The email from Janet (me)  is in my sent items folder and two of the emails from Doris have been filed into a folder that I have that is named Sales. The other two emails from Doris are still in my Inbox. This makes it so easy to see every email that was sent and received.

 

Now that you can see the benefits of grouping conversations in Outlook, here is how it’s done. On the view tab, in the Conversations group, select the Show as Conversations check box. For more information on viewing emails by conversation, visit Microsoft at http://office.microsoft.com/en-us/outlook-help/view-email-messages-by-conversation-HA010362041.aspx.

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